Founders leave for many reasons: burnout, family, a new job, a fight. If you have vesting and leaver terms in writing, this is a process. If you don't, it's a negotiation, and often an expensive one.
First: try to understand
Have an honest conversation. Sometimes the issue is solvable: less time, a different role, a break. If they're leaving, try to agree on a respectful exit. A calm, fair split protects the company's reputation.
Checklist
- Shares: apply your vesting and leaver terms. Agree on the buy-back of unvested shares and sign the transfer.
- Register changes: update the business register if they were a director or shareholder.
- IP: confirm in writing that everything they built belongs to the company.
- Accounts: move ownership of domains, code repositories, social media, bank and cloud accounts. Change passwords.
- Money: settle loans, unpaid expenses and any salary owed.
- Confidentiality: remind them of the confidentiality and non-solicitation terms.
- Handover: documents, contacts, open tasks and customer relationships.
Tell people the right way
- 1TeamTell them first, together if possible, with a clear plan for who takes over what.
- 2InvestorsTell them before they hear it elsewhere: what happened, the plan, and whether you'll look for a new co-founder.
- 3CustomersOnly those who worked with the person, and focus on continuity.
Don't rush to replace them with someone who isn't right. Use the returned equity for a strong hire or a new co-founder, and run a trial project first.